Terms & Conditions

Welcome to Gal Levy's online store 

To purchase Gal Levy's recommended cosmetic products

The terms of use detailed below (hereinafter: " Terms of Use " or " Terms ") constitute a binding and valid contract between you, the user, and the company. The terms of use may change from time to time, and you are required to update the terms of use each time you access the site. Browsing the site and/or using it of any kind, constitutes acceptance of the terms of use and an obligation to act in accordance with them

In order to be able to provide you with a high-level, innovative website, we sought to create a legal environment in these terms of use that would allow us to concentrate primarily on bringing you a website for selling unique cosmetic products, using a friendly and convenient user interface

Please read the terms of use below and don't be intimidated by the legal and formal language. We are here for you, to serve you and bring you the most benefit

More friendly guides can be found in the relevant places on the site, however, all of these are subject to the terms of use below

  • Settings


  1. The Website " – the website, whose address is https://gaellelevycosmetics.com/ , including the systems and applications therein.
    The Company " – The website is owned by Gal Levy Cosmetics Ltd., C.P. 516294998 , and/or anyone on its behalf, including a corporation that controls, is controlled by, or is under common control of the Company.
    The Systems " or " Applications " – the systems and applications of the Site necessary for its operation in accordance with its purposes defined below, as well as future and/or other systems and/or applications that the Company and/or the Supplier and/or anyone on their behalf will operate on the Site.
    "User" – any person and/or corporation that uses the site and/or its services, browses the site and/or makes an order or purchase through it and/or makes any other use of the site and/or the content published therein.
    Force Majeure " – any factor that is not under the direct control of the Company, and that it does not and/or should not have a reasonable possibility of influencing this factor. Including but not limited to: natural disaster and/or damage to the electricity network and/or damage to the Internet network and/or malfunction with the user's Internet provider and/or malfunction with the Company and/or malfunction with the Company's Internet provider and/or damage to the communications networks.
    Products " or " Services " – any product and/or service offered on the Site, whether for individuals or for companies and/or dealers, including, but not limited to, cosmetic products, as well as any additional and/or alternative and/or other product and/or service that may be added in the future. 
    Supplier " – any entity that provides products and/or services through or by the Site and/or on behalf of the Company.
    Use " – including browsing and/or viewing the site and/or one or more web pages included and/or linked to the site (directly or indirectly, and including the content included therein, in whole or in part), use of systems, ordering and/or purchasing a service or product, as well as any other activity or action that can be performed within the framework of the site and/or in connection with the site, by any means of communication.
    Action " – Matters that require active action beyond reading the content published on this site, including an offer to purchase, registration for a purchase, purchase, any registration, advertising, writing a "Talkback", posting a response, expressing an opinion, etc.
    Publications " – everything that appears and is published from time to time on the Site, and which was uploaded on behalf of the Company, including various expert sections, tips, recommendations, intentions, services, articles, essays and any other data of any kind.

"Content " or " Contents " – any verbal, visual, audio content, or any combination thereof, as well as their design, processing, editing, presentation, etc.

 

  • The purpose of this website


  1. This website provides an online service for purchasing products and/or services from the Company, which is primarily intended to offer cosmetic products and/or any other product (hereinafter: " the Products "), and to allow users to order and purchase the products and/or services offered through the website. 
    It is clarified that the images displayed for the products on the site are for illustrative purposes only.

 

  • Website operator

The company is the registered owner of the website. The company's contact details are:

Mailing address : 42 Malachim Street, Ramat Hasharon.

Email : Gaellel03@gmail.com.

Phone : 054-9813355.

 

  • general


  1. Any action on this site is subject to the terms of these Terms of Use below.
    The following terms of use are the legal basis for orders and browsing the site, regulate the relationship between the company and the user of the site (and/or the person purchasing products and/or services through it), and constitute an agreement for all purposes between the company and all users of the site. 

Any user who places an order and/or purchase through the site declares and confirms, upon performing the action, that he has read and understood the terms of use and agrees to all of their provisions and conditions, and that he does not and will not have, or anyone on his behalf, any claim and/or demand and/or lawsuit against the site and/or the site management and/or the company and/or any of its partners and/or managers and/or employees and/or other service providers on the site, in all matters relating to the provisions and conditions of these terms of use. 

If you do not agree to any of the terms of use, please refrain from using the site .

  1. These Terms of Use, together with the Privacy Policy and the Cancellation/Return Policy published on the Site, are the basis for use of the Site, and any use of the Site, beyond acceptance of these Terms of Use, is also subject to and conditioned on your agreement to the Site's privacy policies in full. 

To review the Site's privacy policy in full, click here: [ link ] (hereinafter: " Privacy Policy "). 

To review the Site's full Cancellation/Hold Policy, click here: [link] (hereinafter: " Cancellation Policy ").

  1. Only what is stated in the Terms of Use will bind the Site and the Company. Where there is a conflict or inconsistency between what is stated in these Terms of Use and what is stated anywhere on the Site or elsewhere (in this subsection, the " Other Source "), what is stated in the Terms of Use will prevail, even if it precedes the Other Source, even if these Terms of Use are mentioned in the Other Source, and even if the Other Source is more specific with respect to the relevant subject matter - all of this only if and to the extent that the Other Source does not expand the rights of the Company and/or the Site and/or the Other Source does not reduce the obligations and/or responsibilities of the Company and/or the Site.
  2. The Company reserves the right to change (by way of changing, deleting, removing, downloading, adding, including adding terms) (hereinafter: " Change ") the terms of use of the Site from time to time, without prior notice and at its discretion, and therefore the terms of use must be examined before any use of the Site and/or its systems, and you undertake to do so. Any change to the terms of use will enter into force immediately upon its publication on the Site and to the extent that you do not agree to any change to the terms of use, you must stop using the Site and/or the services on the Site immediately, and to the extent that you do not do so, continued use will constitute your express consent to the change.
  3. These terms of use are relevant and apply to any use of the site using any computer or any cellular device or any other data communication device, whether via the Internet or via any other network or means of communication, including any channel and/or communication media in which the site's contents and/or its applications appear and/or will appear, in whole or in part, with the required changes.
  4. It is clarified that the contents of the site, its systems and/or applications, all or part, may appear and be displayed on the Internet and/or in any social, communication and/or other media, including wired, cellular, television, satellite and/or any other means of communication and/or media; the terms of use detailed in the terms of use are relevant and apply, with mandatory changes, to any network, channel and/or media in which the contents of the site and/or applications appear and/or will appear, all or part.
  5. The Company reserves the right to charge a fee for use of the Site and/or any product and/or service and/or content on the Site, provided that such payment is announced in advance, and that you will not be charged a fee without your express consent.
  6. Use of the site may involve registration and the provision of personal details and information. Providing any information on your behalf depends solely on your consent and free will, and you are not obligated to do so. It is clarified that providing incorrect details, or failing to provide all of the required details, may prevent you from completing the registration or using some of the site's services, may impair the quality of the service provided to you or the ability to receive it, and may impair the ability to contact you, if necessary.
  7. The Company reserves the right to charge a fee for use of the Site and/or any product and/or service and/or content on the Site, provided that such payment is announced in advance, and that you will not be charged a fee without your express consent.
  8. To register to use the site, you must click on the registration boxes, then check the boxes and fill in the required details on the registration page, and click on the confirmation button. Clicking on the confirmation button constitutes your confirmation that you have read the provisions of the registration procedure, the terms of use and the privacy policy, and that you understand them and agree to them. It should be noted that the site's clearing is carried out on a domain (address) different from the site's domain (address) for systemic reasons of the company and/or the site.
  9. The contents of the site, all or part, may be translated into different languages using various translation tools; the contents of the site in their Hebrew version only are binding on the Company. Any translation into different languages is for the convenience of the user only.
  10. The invalidity and/or cancellation and/or nullity of any provision of the Terms of Use and/or Additional Terms will not affect the full validity of all other provisions.
  11. For the avoidance of doubt, what is stated in these Terms of Use is in addition to any right granted to the Company under any law.
  12. It is clarified that wherever in the Terms of Use it is stated or implied that the Company will do a certain thing and/or decide on a certain matter and/or determine a certain thing, or where the Company is granted, expressly or by implication, the right, authority and/or discretion to do a certain thing, the Company will act (or decide not to act) in accordance with its sole discretion and without the obligation to give reasons, and the Company's action will be final and unappealable, and you will not have any claim and/or claim and/or demand for the Company's activity (or inactivity) as aforesaid.
  13. It is further clarified that the Company's computer records alone, regarding the actions carried out through the Site and/or the information published therein, will constitute prima facie evidence of the correctness of the actions and/or information. In any case of a discrepancy between information published on the Site and information contained in the Company's systems, the information contained in the Company's systems will be the binding information. The Company does everything in its power to ensure that the information presented on the Site is the most complete and accurate information, but it is clarified that inaccuracies or errors may appear therein, in good faith, and the Company will not bear any liability arising from or related to them.
  14. It should be emphasized that receiving and sending information in real time via the Site, including viewing and/or using the content on the Site, requires an online connection of your computer or terminal device to the Internet. It is clarified that the costs of such online connection are subject to the agreements between you and your communications providers and the payments applicable to you thereunder, and are your full and exclusive responsibility, as are all costs associated with the equipment and communications services, including computers and software, necessary for connecting to the Site and any use of the content contained therein.
  15. For ease of reading, the words are written in the masculine form, but refer to men and women equally. Where the words are written in the plural, the singular form is also intended, and vice versa.

 

 

  • Terms of use of the site


  1. In order for us to provide you with the requested service and/or product and/or offer you the products and/or services advertised on the site, you will need to enter the requested details accurately. 

It is clarified that registering for the site includes entering a username and using a personal password and/or a one-time password that will be sent to the user's mobile phone and/or email address. You confirm and declare that you are aware that you are not permitted to transfer your identification information to another person(s), and you also undertake to take all measures to maintain the confidentiality of your identification information. You hereby undertake that the use of the site is for your personal needs only, and that you will not make any commercial use of it except as expressly permitted in these Terms of Use or in a separate agreement between you and the Company. 

You acknowledge, declare and undertake that liability for your violation of this section will apply solely to you.

  1. In order to use the site, the user must meet all of the following conditions:

    A graduate, aged 18 or over, and legally competent in accordance with the Legal Capacity and Guardianship Law, 1962, and any other relevant law.

If the user is a corporation, then the entity (person) on its behalf who registers on the site confirms and declares that it meets the above conditions and that it is an authorized signatory on behalf of the corporation authorized to bind the corporation to its signature, and that all the decisions required for the purpose of contracting with the company have been made by the corporation. For the avoidance of doubt, it is clarified that the subscription is personal, and is not intended for use by anyone on behalf of the corporation, but only by the entity registering as mentioned;

  1. To hold – insofar as the user is an Israeli citizen or a corporation legally registered in Israel – a valid Israeli identity card or Israeli passport or certificate of incorporation or a certificate of authorized dealer; and to the extent that the user's registration in any registry is required by law – the registration is valid and has not been deleted; or – insofar as the user is a foreign citizen – that he holds a valid foreign passport;
  2. Have an active, functioning and accessible email account on the Internet;
  3. Hold a credit card and/or other debit card in accordance with the Debit Card Law, 1986, and that this card is valid and issued by one of the following credit companies: CAL, MAX, MasterCard/Isracard, American Express; and/or any other payment method specified on the site and/or required and approved by the company;
  4. Fill in his personal details and the other mandatory fields in the order form on the site in full and faithfully during the registration process and/or making the purchase on the site, including and without derogating from the generality of the foregoing: shipping address, identity number, email address and mobile phone number.

* Notwithstanding the above, the Company may require users to provide any document and/or approval and/or other certificate that may be required in accordance with its procedures and/or by the Supplier and/or by law for the purpose of using the Site and/or purchasing products through it, and the User undertakes to provide the Company, by the date required as aforesaid, any document and/or approval and/or certificate that may be required as aforesaid.

** Users who are under guardianship or who do not have legal capacity are not permitted to use the site except through a guardian.

It should be noted that the inability to use the site will generally be due to reasons such as: invalid payment method, use of illegal payment methods, provision of incorrect/false details, failure to provide required details and/or documents, damage to the operator, the site and/or any supplier.

  1. Notwithstanding the provisions of Section 5.2 above, the Company may not allow a person or any group of people to use the Site, whether such use has been approved in the past or not, at its sole discretion, without the need to provide a reason and/or provide prior notice.
  2. The Company wishes to clarify that it does its best to update and adapt the technical requirements of the systems. However, use of the Site does not guarantee that all systems and/or applications will be available and usable for all users. The technical requirements appear and are detailed on the Site, and are to the best of the Company's knowledge and are not updated on a regular basis. You are required to check that you meet the requirements detailed in Section 5.2 above as well as any other requirements of the Company.
  3.  

 

  • User Declarations and Commitments

You, the user, declare, agree and/or undertake (as applicable), as follows:

  1. It is your responsibility to provide all necessary information in order to receive the requested service and/or product and/or to purchase additional products and/or services. The Company cannot guarantee that all systems on the Site will be updated if certain information is missing;
  2. That you are aware that using the Site includes filling out details or online forms and paying for the products and/or services, that you are asked to provide and that any information you provide on the Site is true and accurate and that you provide it on your own initiative, of your own free will, without any coercion or solicitation;
  3. Because you are aware that the only way to purchase products and/or services through the Site and become a customer is to agree to the terms of use, complete the registration and payment procedures for the purchase, and receive the Company's confirmation regarding the completion of the registration and payment;
  4. Because you are aware that the Site and/or the Company do not and will not have any liability for the products and/or services provided through the Site by the Company to users, except subject to these Terms of Use;
  5. That you are aware and agree that the Site may include references to third-party sites or references to products and/or services provided by third parties, that references to receive these products and/or services are not under our control and we are not responsible for the supply, error or quality of these products and/or services, or any other aspect related to these products and/or services provided by third parties with whom we or the Site or the Supplier in said business cooperation;
  6. That any engagement and/or transaction you have with a third party is subject to the terms of use and policies of that third party, and is unilateral – between you and that third party – including any issue related to the transaction, including the publication of the content of that transaction, payments and the provision of products and/or services, information security and privacy, etc.;
  7. That all information and/or content found and/or uploaded to the site are and remain the exclusive property of the company, and that the user is prohibited from adding, modifying, editing, copying, distributing, transferring, broadcasting, displaying, performing, reproducing, publishing, issuing a license, creating derivative works, selling any of the information, software, content, products and/or services originating from the site, or taking part in any of the aforementioned, except for retrieving data for your personal use only;
  8. That you will not use the site and/or products or services offered through or by means of it for purposes other than their intended purpose, and that you will not use them illegally or for improper purposes, and among other things, and without derogating from the generality of the above, you undertake that you will not use it for any purpose, as follows:

    Uploading content and/or information that you do not have the right to use and/or that does not belong to you and/or that may infringe proprietary rights of any kind (including: copyright, patents, trademarks, designs, right to privacy, etc.);
    Interference, disruption, restriction or prevention of use of the Site, between the Company and/or the Supplier and/or a third party and other users and/or third parties;
    Uploading content and/or information that constitutes advertising and/or marketing content, of any kind, and/or for the purpose of publishing or distributing them (even if not for profit purposes);
    Uploading content and/or information that is inaccurate and/or false and/or distorted and/or misleading and/or false and/or that is likely to harm, insult, defame, slander, threaten, or that may constitute offensive, vulgar, or pornographic material or that is prohibited for publication or use;
    Uploading content and/or information that may harm the website and/or other users, such as malicious software, lines of code, viruses, "Trojan horses" or any other software that may harm the proper functioning of the website and/or its use and/or its use by the company and/or suppliers and/or other users and/or third parties and/or that may cause damage to the website and/or the company and/or suppliers and/or other users and/or third parties and/or to the systems, computers and/or other equipment of any of the above;
    Any use and/or attempt to use a false password, impersonation, or intrusion in any way into information and/or data about any third party is strictly prohibited;
    Disrupting and/or slowing down and/or preventing communication between the site and the company and/or the provider and/or its users and/or any third party, including communication within or outside the site itself and/or any action that disrupts the proper functioning of the site;
    Receiving information that you are not authorized to view and/or illegally entering areas and/or parts of the site that you are not authorized to enter and/or receiving information from other computers and/or other users (including personal information, passwords and emails);
    Any form of testing, scanning, data collection, information retrieval, etc., including those intended for searching, scanning, copying, retrieving, entering and/or receiving information automatically, using robots or other text programs of any kind, etc.; including, without limitation, the creation or use of such means for the purpose of creating a collection, compilation and/or database containing content or information from the Site;
    Third-party registration and/or opening accounts and/or passwords for them, except in accordance with these Terms of Use;
    Any use other than for lawful purposes and for the purposes for which the website is intended;
    Solicit, assist and/or help a third party to perform any unauthorized action on the Site, including the actions listed above;

  9. The Company reserves the right, at its sole discretion, to prevent any prohibited activity on the Site, without derogating from any other remedy available to it under any law.
  10. The Company makes every effort to monitor the content posted on the Site, however, the Company cannot be responsible for content that was not uploaded by it but rather by the provider and/or users and/or a third party. 
  11. The Company reserves the right to prevent access to the Site and/or parts thereof, to any user, including registered users and/or those who have previously used the Site, all at its sole discretion and without the need for prior notice.
  12. Without derogating from the provisions of these Terms of Use, the Company may prevent use of the Site by a user, whether a registered user or not, or by the general public in any case in which:

    A condition of the website's terms of use has been violated;
    Incorrect and/or incomplete information was provided and/or incorrect and/or false information was provided by a user and/or on his behalf;
    An act or omission was committed that could lead to a fear of harm to the operator, the site, the company's equipment, the information held by the company and/or other users and/or third parties, etc.

  13. The Company may change and/or update, from time to time and at its sole discretion, the structure, appearance, design, scope and/or availability of the Site, products, services, content and usage options, as well as make changes to any other aspect involved in them - all without prior notice and without affecting existing transactions.

It is clarified that changes and/or updates as stated above will be made, among other things, taking into account the dynamic nature of the Internet and the technological and other changes occurring therein, which by their nature may involve technical and/or other malfunctions, require periods of adaptation and adjustment, cause discomfort, etc., and you will not have any claims, demands and/or demands against the Company for making such changes and/or updates, or for other malfunctions and/or difficulties as stated in the course of their implementation.

The Company may suspend the operation of the Site, in whole or in part, temporarily or permanently, discontinue the provision of services and/or the sale of products and/or services on the Site, in whole or in part, reduce and/or limit them, all without any prior notice and without affecting existing transactions. The Company will act to the best of its ability to reduce the periods of time during which the Site's operation is suspended, and to the extent possible, will publish a notice on the Site about the suspension of the service and/or product a reasonable time in advance. In the event of a permanent suspension and/or cancellation of any product and/or service, users will be entitled to a proportional refund of the consideration they paid to the Company for it, which will be calculated according to the scope of the service and/or product provided up to the date of the suspension as aforesaid, including according to the amount of content they consumed in relation to all the content that the Company undertook to provide in the transaction.

  • Register for the website


  1. You acknowledge and agree that the use of the site's systems and/or applications, including performing self-service operations, purchasing and/or using products and/or services, accessing site content, updating information, personal details and/or payment methods, etc., are subject to registering on the site and providing the personal details required during registration, the provision of which is done on your initiative and depends solely on your consent and free will.
    After you register on the site, you will receive a username and password from us that will allow you to perform actions, including purchasing products and/or other services, making payments to the company and/or suppliers, and accessing and updating personal information; and therefore, you declare and undertake not to provide and/or transfer and/or allow any third party to use the username and password assigned to you, and you further undertake to take all necessary measures to maintain this identification information. 
    You confirm and declare that it is known that the Company will not bear any liability for any harm and/or damage resulting from the use by any third party of the username, password and/or secret code of the users of the site, and yours in particular.

 

  • Unauthorized use of the website

No unauthorized use may be made of this site, and without prejudice to the generality of the foregoing, no use may be made contrary to the following: 

  1. Any use contrary to the User's obligations in Section 5 above;
  2. Distribute, copy, reproduce, publish and/or display in any way the content of the website on other websites or other publications, without express prior written permission from the Company, including a prohibition on the use of framing techniques and automated data mining tools;
  3. Use of the logo of the site and/or the company and/or copyrights and/or any intellectual property of the site and/or the company without the express prior written permission of the company.

 

  • Use of information


  1. You hereby declare, confirm and agree that any information provided by you through the Site was provided on your initiative, by yourself or through someone on your behalf, and of your own free will, and that the mere entry of data about your destination in any action whatsoever, including for the purpose of registering on the Site, constitutes express consent on your part to allow the Company and/or someone on its behalf to use the information subject to any law, including in matters related to products and/or services, including the processing of information, its storage and use, and for other legitimate purposes, including statistical processing and improving and/or changing the products and/or services provided through the Site and its contents.
    You authorize the Company and/or anyone on its behalf to use all information that will be provided to us by you and/or received by you from third parties, in accordance with the Company's and the Website's privacy policy.
    To the extent that during your registration on the Site you gave your consent to the Company and/or Supplier and/or to anyone on their behalf to send you, from time to time, advertising materials as detailed in the provisions of Section 30A of the Communications Law (Bezeq and Broadcasting), 5742-1982 (hereinafter, respectively: " Advertising Materials " or the " Communications Law ") and/or to receive direct mailings pursuant to the Privacy Protection Law 5741-1981 (hereinafter, respectively: " Direct Mailing " or the " Privacy Protection Law "), such notifications will be sent to the contact details you provided to us.
    Without derogating from the generality of the foregoing, you agree and authorize to receive updates, benefits, promotions, advertisements, marketing information, direct mailings and/or offers to purchase services or products from the Company and/or third parties, by mobile phone, by email, via facsimile, automatic dialing system, electronic message, short message and/or any other means of communication, all from the Company and/or the aforementioned third parties.
    You may, at any time, withdraw your consent or stop receiving advertising and/or direct mailings and/or updates, promotions and various benefits from us to the contact details you have provided to us, by clicking on the unsubscribe link located at the bottom of each such message sent to you; or by sending a message to the email address: Gaellel03@gmail.com or by telephone: 054-9813355. You confirm that it has been clarified and you are aware that your removal from the mailing list will be carried out within 5 (five) business days from the date of receipt of your message as aforesaid, and that you may continue to receive advertising and/or direct mailings and/or updates, promotions and various benefits until such time.
    You may also contact us to remove or correct your details in the databases used for sending direct mailings and/or to demand that your details in the aforementioned database not be disclosed to third parties, whether specific or not, for a limited or fixed period of time, and we will respond to your message, including whether we acted in accordance with your request (or request) or refused it, in whole or in part, within 30 (thirty) days of receiving your aforementioned request.
    It is clarified and emphasized that, to the extent that you have contacted us with a request to be removed from the Company's distribution lists in accordance with Section 8.5 above or request to remove your details from the Company's databases in accordance with Section 8.6 above, the Company will have the right to prevent you from using and/or close your account on the Site, at its sole discretion.
    In the event of purchasing products and/or services through the Site, you agree that the Company will, to the extent required, use the payment details and the ID number(s) you entered for the purpose of contacting the relevant clearing/approving entity in order to verify your identity, as well as for the purpose of generating a verification code on your behalf in order to receive relevant information from third parties.
    Without derogating from the above, in the event of ordering products and/or services through the Site, you agree and confirm that the Company may contact you using the information you entered when you registered on the Site for the purpose of providing instructions for continuing to receive the products and/or services.

 

 

  • Information security


  1. The Company employs advanced and accepted information security measures that are consistent with what is customary in the Internet world, taking into account the services and products offered on the Site, and as long as it employs them, the Company will not be liable for any damage, loss, expense or loss that may be caused directly or indirectly, as a result of the supply of the products and/or services or their cessation or as a result of omission, disruption, defect, interruption, deletion, failure, error in information or data, or as a result of malfunctions in the user's equipment or as a result of factors and/or malfunctions beyond the Company's control. Likewise, the Company will not be liable for any damage, loss or loss as a result of theft, destruction, illegal access to any information found on the Site and for any illegal conduct of other users or third parties.
    Since this is an Internet environment that allows for online transactions, sites of this type may be a target for intrusions, and therefore, despite our efforts to secure all information, the Company does not undertake or guarantee that all information on the site will not be hacked and/or will not reach an unauthorized third party.
    In accordance with the above, you acknowledge that as long as the Company takes all reasonable measures to secure the information, it will not be liable for any damage of any kind or type that may be caused to you (to the extent that it may be caused) as a result of a hack into its database and/or its website and/or its systems and/or its computers.
    Payment details and information regarding your payment method are not stored by the company and we of course do not make unauthorized or illegal use of this data other than for the purposes for which it was provided to us by you as specified in the Terms of Use.
    For the avoidance of doubt, the Company will not be liable for any damage of any kind that may be caused to you, to the extent that it may be caused, as a result of unauthorized or illegal use of your credit card details or payment method, caused by events beyond our control and/or from events resulting from the transfer of the details to the credit card company and/or online clearing and/or events that are considered force majeure and/or as a result of a hack by a third party and/or the loss of information.
    The Company may disclose your personal information to third parties, including but not limited to, if it finds that your actions on the Site violate the Terms of Use, or are being taken for the purpose of committing fraud of any kind, or if it is obligated to do so pursuant to a judicial order and/or law and/or an order of an agreed authority and/or if it faces a threat that legal, criminal or civil action will be taken against it, for actions you have taken on the Site. In these cases, the Company may disclose your information to the party claiming to have been harmed by you or in accordance with the provisions of the judicial order.

In such a case, the company will be entitled to take all necessary proceedings against you.

  • Purchasing products and/or services on the site


  1. The purchase process will begin by clicking on adding the product to the shopping cart, after which the product will be available for purchase directly from the shopping cart, in which you will be required to fill in the user's (purchaser's) personal details, enter additional details relevant to the type of service or product requested, including credit card details, and confirm that you have read and agreed to the terms of these terms of use, at the end of which a notification will appear stating that the order has been completed. 

In order to ensure that the purchase is made efficiently and without any problems, care must be taken to provide all the details required in the personal details form accurately. If incorrect details are provided when making the purchase, it is not guaranteed that the services or products will be provided to the user.

Upon completion of the action described in this Section 10.1, the user will be sent an email notification confirming the completion of the purchase. It is clarified that failure to receive the notification for any reason does not invalidate the completion of the transaction where notification of completion as stated above has been received.

  1. For the purpose of purchasing products and/or services, you may be required by the Company to use a credit card or other debit card. In the event of using a debit card on the Site, you declare and undertake that you are using a debit card that you own or that you have permission to use and charge the cardholder. You also authorize the Company to charge the debit card in accordance with the charges as they may be from time to time. You are aware that failure to meet one or more of the payments constitutes a breach of the purchase agreement and that in this case the Company will be entitled to any right, remedy and/or remedy granted to it under the User Terms and Conditions and by law, including immediately discontinuing the supply of the products and/or services. 
  2. In the event that the transaction is not approved by the clearing house or credit company or any authorized entity that approves the payment and/or payment method, as applicable, you will receive an appropriate notification from the company to this effect and we will contact you to complete the transaction or cancel it.
  3. It is clarified that the supply of products and/or services may be made directly by the Company or by a third party via the Site.
  4. Certain products and/or services may have a limited number and/or period, at the sole discretion of the Company, and no future registration will be possible. It is clarified that in any case where a product and/or service has a quantitative or temporary limitation as stated, registration will be made on a "first come, first served" basis.

It is clarified that there may be cases in which, although a product and/or service will have a limited number or period as stated, it will be presented on the site as existing and available for order, but in fact has run out; in these cases, to the extent that you refuse to change your order as required, your order (transaction) will be canceled in accordance with the provisions of Section 15.7.1 below, with the required changes, and you will not have any claim, demand and/or allegation in this regard against the Company, the supplier and/or a third party, subject to the full refund of the amounts you paid on account of the transaction, if and to the extent that you paid as stated.

  • Consideration (prices) and payments


  1. Prices on the site include value added tax (VAT), unless otherwise expressly stated. For the avoidance of doubt, the prices listed on the site do not include shipping charges .
    The prices listed on the site do not include additional payments if necessary, whether related to the product and/or service requested or not. It is clarified that in the event that an additional payment is required to receive the product and/or service, you will receive a payment request to complete the operation.
    The Company shall be entitled to update the prices and/or payment methods on the Site, as well as add, change or discontinue promotions that it offers to Site users, from time to time and without the need for prior notice, and the updates will enter into force immediately upon their publication on the Site or a reasonable time after their publication, depending on the nature of the update. 
    The price valid in relation to the purchase made is the price that appeared on the site at the time of completing the purchase process and upon receipt of confirmation of the completion of the purchase via email by the user. If the price of any product and/or service was updated on the site before completing the purchase process, the user confirms that he is aware that he will be charged according to the updated price.
    In the event that a discount percentage is displayed in a transaction, the final product price after discount displayed in the transaction in NIS is the binding price. Displaying a discount percentage in a transaction is for convenience purposes only and is rounded down according to accepted rounding rules.
    The site, the company, the supplier and/or anyone on their behalf do not guarantee that the prices of the products and/or services advertised on the site are the cheapest prices.
    The payment may involve various fees that will be charged to you by the clearing or payment service operators that the Company will use (hereinafter: " Clearer ") and in accordance with the terms of service of those external providers. The User bears the sole responsibility to bear these fees, on time and in full, as required.
    The Company may discontinue the use of any payment method, permit payment by additional methods, and apply different payment arrangements to types of debit cards or other payment methods available on the Site. It is clarified that in any case, a payment method that does not belong to the user and without the required permissions may not be used.
    If it turns out that the user's debit card is invalid, or that the payer does not honor the transaction - the Company will contact the user in order to complete the transaction or cancel it. It is clarified that after making the payment using a debit card and/or other payment method advertised on the site, the user will be charged the relevant cost and an email will be sent to him from the Company indicating the confirmation of the transaction and its details.

 

  • Consideration and payments


  1. Payment may involve various fees charged to you by the clearing or payment service operators you use and in accordance with the terms of service of those third-party providers. The user is solely responsible for bearing these fees, as required.
    In addition, the Company may discontinue the use of any payment method in the Service, allow payment by additional methods, and apply different payment arrangements to types of credit cards or payment methods available in the Service. In any case, a payment method that does not belong to the user and without the required permissions may not be used.
    If it turns out that the user's credit card is invalid, or that the credit card company does not honor the transaction, the Company will contact the user to complete or cancel the transaction. After making the payment via credit card and/or bank account, your account will be charged for the relevant service and an email will be sent to you from the Company indicating the transaction confirmation.

 

  • Gift Cards


  1. The terms of the vouchers will be in accordance with and subject to the terms included on the voucher and/or in the voucher details published on the site.
    A voucher will entitle the holder to purchase products and/or services from the site at the value stated therein and/or by deducting the amount/rate of the voucher from the price advertised on the site. It is clarified that for each purchase/order on the site, only one benefit may be used and that the voucher cannot be redeemed for other promotions and/or discounts, except if the company has stated otherwise, in writing and expressly, on the voucher or on the site.
    In the event of loss/theft/damage, the voucher will not be replaced and no refund or compensation will be given for it.
    A voucher is personal and non-transferable except with the company's prior written approval. 
    In any case, the voucher cannot be sold, exchanged for cash, cash equivalents and/or credit; there is no right to a refund/receipt of a credit voucher for products purchased using the voucher; a loaded voucher (if and to the extent it is given) will entitle the holder to the remaining amount loaded on it and is not convertible to cash; no excess cash will be given for partial use of the voucher.
    The validity of the voucher will be in accordance with and subject to the conditions contained on the voucher and/or the voucher details published on the site, and an expired voucher will not be honored, and it will not be possible to make any use of it, or receive any refund.
    The voucher cannot be used for wholesale purchases in any way.
    There is no right to a refund/credit voucher for products purchased using the voucher.
    Product exchanges can only be made within 14 days from the date of purchase, subject to the consumer returning the product undamaged, unused, in its original packaging and accompanied by proof of purchase (invoice).
    It is clarified that the voucher is not and will not be a "debit card" as defined in the Debit Cards Law, 1986.
    Each holder of a voucher declares and confirms that by holding it, he agrees to its terms, including all of these terms of use.
    To inquire about the balance on the voucher, you can call: 054-9813355 or email: Gaellel03@gmail.com
    The Company may change the terms in this Section 13 at its sole discretion, for any reason, at any time and without the need to give any prior notice, subject to law.

 

  • Deliveries


  1. The Company will provide the User with the goods purchased by him in accordance with the terms of delivery set out on the purchase page for the goods.
    The Company may charge shipping fees from users for the delivery of goods purchased on the Site, which can be carried out by various means of delivery, including through various distribution companies (Israel Post, collection from lockers and stores, courier, etc.), at its sole discretion.
    The method of delivery of the goods is subject to the conditions applicable to the distribution companies in all matters relating to the distribution areas (such as restrictions on distribution and/or collection beyond the Green Line, delivery to a distribution point within moshavim and kibbutzim, etc.), the distribution hours, and the method of delivery (such as collection from the post office). It is clarified that there may be settlements in which the distribution and delivery companies do not reach the user's homes and the user will only be able to receive the goods at the post office located in the settlement closest to the delivery address provided by the user and/or at another distribution point, as the case may be. Goods will be considered delivered to the user if they were delivered to the aforementioned post office, or to the aforementioned distribution point, even if the user did not arrive to pick up the goods and even if the place of delivery of the goods as aforesaid is not the user's delivery address. In the event of delivery not to the user's delivery address, the user will have no claim against the company in the cases described above, in all matters relating to the method of delivery, including in any case of delays in the delivery of the goods.
    It is clarified that these terms will also apply in the event that the user is permitted to return the goods at the place where he received them, as stated in Section 10.4 above, and in such a case the user must arrive at a settlement and/or post office from which the goods can be sent by mail and/or through a distribution company, and the user will not have any demand, claim or claim against the company in this case.
    The company will not bear any responsibility for delays in the delivery of goods due to events beyond its control, such as malfunctions, delays, strikes, epidemics, natural disasters, malfunctions in the computer system and/or telephones that will affect the completion of the purchase process, or malfunctions in the e-mail service.
    Delivery times for goods include only "business days", i.e. weekdays, from Monday to Thursday, and do not include Fridays and Saturdays, holiday evenings and holidays (Chol Hamoed). The business day ends at 7:00 PM.
    The Company is not responsible for delays by the shipping company and in any case will not be responsible for delays in the delivery of the shipment in circumstances that amount to force majeure and/or other circumstances beyond its control, such as malfunctions, delays, strikes, epidemics, natural disasters, malfunctions in the computer system and/or telephones that will affect the completion of the purchase process or malfunctions in the e-mail service. Delays in delivery dates of up to 3 (three) business days may also occur due to multiple orders and deliveries during special sales days on the site. Such delays are not the responsibility of the Company and the customer will not have any claim against the Company in this regard. 
    When delivering the product, the company is entitled (but not obliged) and/or someone on its behalf to require the presence of the credit card holder and/or presentation of the credit card holder's ID as a condition for delivering the product.
    The delivery dates detailed above do not apply to goods that are out of stock. In cases where goods that appear on the site are out of stock and this is discovered only after the order is placed, the Company will contact the User and he will not be charged for the missing goods. For the avoidance of doubt, the Company will not be obligated to sell the goods, and the User will not have any claim and/or claim in this matter for any type of direct and/or indirect damage caused to him and/or to a third party, subject to the Company refunding to the User any amount paid if he did pay the Company.
    The user must inspect the goods upon receipt and indicate in writing any defects and/or inconsistencies, if any. If he fails to do so at the time of delivery, the goods will be deemed to have been delivered in accordance with the order and in good condition to the user's satisfaction.
    A user who postpones the delivery date to a later date of 30 (thirty) days or more from the original order date will be charged a storage fee of 50 NIS (fifty new shekels) for each day of storage.

 

 

  • Transaction cancellation and returns


  1. Transaction Cancellation – General

    The user may cancel a transaction for the purchase of products and/or services (hereinafter: " Goods ") that he carried out through the Site for his personal, household or family needs (hereinafter: " Transaction "), solely in accordance with the provisions of these Terms of Use, and subject to the Consumer Protection Law, 5741-1981 (hereinafter: " Consumer Protection Law "). 
    This Section 15 summarizes the Company's transaction cancellation policy, which is subject to the provisions of the Consumer Protection Law. In any case of conflict and/or inconsistency between the provisions of this Section 15 below and the provisions of the Consumer Protection Law, the provisions of the law shall prevail.
    In the event that payment was made by debit card, the service operator will deduct from any refund it transfers to you the clearing costs it incurred. Any refund in accordance with the cancellation policy will be made in accordance with one of the payment methods allowed by the company, at its discretion, within 30 (thirty) business days from the date of the cancellation notice.


    In the event that payment was made by debit card, the service operator will deduct from any refund it transfers to you the clearing costs it incurred. Any refund in accordance with the cancellation policy will be made in accordance with one of the payment methods allowed by the company, at its discretion, within 30 (thirty) business days from the date of the cancellation notice.
    How to cancel a transaction:

Cancellation of a transaction will be done by sending a cancellation notice in one of the following ways (hereinafter: " Cancellation Notice "):

  1. By sending an email to the company's customer service, at: Gaellel03@gmail.com; 
  2. By registered mail to the company address: 42 Malachim St., Ramat Hasharon.
  3. Terms and conditions for canceling a transaction – general

Any user may cancel a transaction, for any reason, on the following dates and under the following conditions:

  1. In the purchase of a product – from the date of the transaction until 14 (fourteen) days from the date of receipt of the product or the date of receipt of the document containing the details listed in Section 14C(b) of the Consumer Protection Law (hereinafter: " the disclosure document "), whichever is later.
  2. In the purchase of a service – within 14 (fourteen) days from the date of execution of the transaction or from the date of receipt of the disclosure document, whichever is later, provided that the cancellation notice was given at least 2 (two) business days prior to the date on which the service is supposed to be provided.
  3. Deadlines and conditions for canceling a transaction – a user who is a person with a disability, a senior citizen, or a new immigrant

    In this section 15.5:

Person with a disability " – as defined in the Equal Rights for Persons with Disabilities Law, 1998;

Senior citizen " – someone who has reached the age of 65 (sixty-five);

New immigrant " – someone for whom 5 (five) years have not yet passed from the date on which they were issued an immigrant certificate or a certificate of eligibility.

  1. A user who is a person with a disability, a veteran citizen or a new immigrant, may cancel a transaction within four months from the date of its execution, from the date of receipt of the goods subject to the transaction or from the date of receipt of the document containing the details listed in Section 14C(b) of the Consumer Protection Law, as the case may be, whichever is later, provided that the engagement in the transaction included a conversation and/or correspondence between the site's representatives and the user.
  2. The provisions of Section 15.5.2 above shall not apply to the transactions listed in Section 15.6 below.
  3. If a user who is a person with a disability, a veteran citizen, or a new immigrant requests to cancel a transaction, the site representatives may require him to present a certificate proving that he is a person with a disability, a veteran citizen, or a new immigrant. In accordance with the aforementioned requirement, the user shall present to the site representatives one of the documents listed in Section 14C1(d) of the Consumer Protection Law, as applicable, or shall provide them with a copy thereof, including by electronic communication or facsimile.
  4. Transactions that cannot be canceled

The provisions of Sections 15.4 or 15.5.2 above shall not apply to transactions of the types listed in Section 14C(d) of the Consumer Protection Law, and without derogating from the generality of the above, transactions of the types detailed below:

  1. Transactions for the purchase of perishable goods;
  2. Transactions for the purchase of goods where the goods were manufactured specifically for the user;
  3. If the transaction has already been completed or is in process – whether the user has been given access to the goods and/or content provided as part of the transaction.

For the avoidance of doubt, it is clarified that, to the extent that the transaction includes information and/or digital content that can be copied and/or recorded and/or reproduced and/or duplicated, it cannot be returned and/or canceled after access to them has been granted. It is clarified that a user's login to the system (to his account) using the username and password will be considered exposure to all accessible content as aforesaid.

  1. Transaction cancellation results

    Cancellation due to defect or non-conformity

If a user cancels a transaction under Sections 15.4 or 15.5.2 above due to a defect in the goods subject to the transaction or due to a discrepancy between the goods he purchased and the details provided to him in the disclosure document and/or under Sections 14A(a) and (b) or 14C(a) and (b) of the Consumer Protection Law, or due to failure to deliver the goods he purchased on the specified date, the following provisions will apply:

  1. Within 14 (fourteen) days from the date of receipt of the cancellation notice, the Company will refund to the User that portion of the transaction price paid by the User, will cancel the User's charge for the transaction and will provide him with a copy of the notice regarding the cancellation of the said charge, and will not charge the User any cancellation fees. Any credit will be made using the payment method used to place the order only, in accordance with the clearing operation schedules.
  2. If the user has received the goods he purchased, he will make them available to the company at the place where the goods were delivered to him and will notify the company thereof, and the same applies to any goods received by the user following the transaction.
  3. If a user cancels a transaction as stated in Section 15.4 above for reasons other than those listed in Section 15.7.1 above, the Company will refund to the user, within 14 (fourteen) days from the date of receipt of the cancellation notice, that part of the transaction price paid by the user, will cancel the user's charge for the transaction and will provide him with a copy of the notice regarding the cancellation of the charge as stated, and will be entitled to charge the user a cancellation fee of 5% of the transaction amount or 100 NIS, whichever is lower.
  4. Cancellation not due to defect or non-conformity

If a user cancels a transaction under Sections 12.5 or 12.7.2 above for reasons other than those listed in Section 15.7.1 above (defect or inconsistency), the following provisions will apply:

  1. The Company will refund to the User, within 14 (fourteen) days of receiving the cancellation notice, that portion of the transaction price paid by the User; the User's charge for the transaction will be canceled and a copy of the notice of cancellation of the said charge will be provided to him. The User will not be charged any sums of money, except for cancellation fees (as the Company decides to charge) at a rate not exceeding 5% (five percent) of the price of the goods purchased, or 100 NIS (one hundred new shekels), whichever is lower.

In this Section 15.7, " Cancellation Fees " – including expenses or liabilities due to shipping, packaging or any other expense or liability that the Company claims were incurred by it or that it has incurred due to entering into a transaction, or due to its cancellation;

  1. If the user has received the goods he purchased, he must return them to the company at the place instructed by the company, and the same applies to any goods the user received from a third party following the transaction.
  2. If a representative on behalf of the Company installs goods in the User's home for the purpose of providing service under the Agreement, the Company will be entitled to charge the User a fee for the installation expenses, in an amount not exceeding 100 NIS.

The Company recommends that the goods be returned in their original packaging and without damage and/or defect of any kind. Furthermore, the provisions of sections 15.7.1 and/or 15.7.2 above do not detract from the Company's right to claim damages from the user in the event that he returned to the Company goods whose value has decreased as a result of a significant deterioration in their condition while they were in his possession.

  1. Cancellation of a transaction by the company

Without derogating from the above, the Company shall be entitled to cancel a transaction, including, but not limited to, in the following cases:

  1. The user committed an illegal act and/or violated the provisions of the law;
  2. The user has violated any term of these Terms of Use;
  3. The user intentionally provided, when registering on the website and/or afterwards, misleading personal information;
  4. If the user has provided the username and password assigned to him, if assigned, for use by a third party, or in order to allow additional parties to view the contents of the service without having registered with it;
  5. If the user has a financial debt to the website and/or the company and has not paid his debt even though the deadline set for payment has passed;
  6. In the event of an act or omission by the user that may harm the operator and/or anyone on its behalf and/or the proper operation of the site and/or the advertisers and/or any third party;
  7. In the event that an unusual and obvious typographical error occurs in the description of the service and/or product, whether in the price of the service and/or product or in the description of the service and/or product, and it is a technical error or a human error made in good faith;
  8. In the event of force majeure, including an epidemic and/or a security incident and/or an epidemic that, in the Company's opinion, prevents the execution of the transaction or the provision of the service and/or product;
  9. Notification of cancellation of the transaction will be provided to the customer by telephone and/or in writing to the email address provided when placing the order.
  10. For the avoidance of doubt, the cancellation of the user's registration for the service due to failure to pay on time does not detract from his obligation to fully repay all payments that you must transfer to the Company for the service.
  11. For cancellation and return policies and information on product cancellation, please click here: nuhahome.co.i

 

 

  • External seller products




  1. The Company allows the User to purchase various products from manufacturers, importers and retailers operating in Israel through the Site in a convenient and fast manner. It is clarified that the Site is used only to present the product and to mediate the sale between the seller and the customer and the Company is not the manufacturer or importer or retailer of the products, with the exception of products for which the Company's name is explicitly stated on the packaging (above and below: " External Seller Products "). 
    The external sellers who sell their products on the site have undertaken to the Company and have declared to it the truthfulness of the information regarding their products appearing on the site, but the Company does not guarantee the reliability or accuracy of the information. The information that appears on the site regarding a product from an external seller, including product photographs, is entered into the site by the Company, and the seller is solely responsible for the information and content regarding the product that he sells through the site. The photographs are intended for illustrative purposes only.



  •  Medical information 


  1. The Company hereby clarifies to the Customer that any information published on the Site regarding medicine and/or products  is for general information only and does not constitute medical advice.  The Company emphasizes to the User that it is his duty to consult with an appropriate professional before beginning any treatment, including before using any product or any product that may affect the User's body, health, well-being, mental state or appearance in one way or another. The User must  always check  the consumer leaflet attached to each product before using it. The Company clarifies that it is recommended to consult a doctor or pharmacist regarding the purposes and method of use, side effects and interactions with other medical products.
    The website will publish information about products sold at the clinic, including para-medical products, preparations, over-the-counter preparations, medical equipment, homeopathic products, and more. The information – including product photographs – is received by the company from the importers and suppliers, and is published at their sole risk. The photographs are for illustrative purposes only. The company reiterates that before use, it is recommended to consult a doctor or pharmacist and read the consumer leaflet included with it.

 

  • Intellectual property


  1. All material and/or information and/or content found on the site, including its design, content, order of selection, coordination and/or promotion of content on the site, and all information found therein are protected by copyrights, trademarks and constitute the intellectual property of the Company and/or third parties from whom the Company has received their consent for lawful use. Therefore, it is strictly prohibited to take any action that could infringe on these proprietary rights, including a strict prohibition on modifying, publishing, broadcasting, participating in the transfer or sale, creating derivative works, or exploiting the content in any way, in whole or in part. 
    The Site includes information that constitutes the intellectual property of the Company and/or third parties, including patents, copyrights, trade secrets, designs, trademarks, computer software and lines of code, articles, books, formulas, images, words, expressions, drawings, drawings, films, audio, etc. In this regard, "Information" means and includes all material and data, including information relating to the Company's activities, price quotes and financial data, computer software and lines of code, formulas, images, words, expressions, drawings, drawings, films, audio, and their design.
    It is clarified that the Company has no obligation to provide users of the Site with marks or anything else that may help users determine whether the material in question is protected by copyright or trademark.
    These rights apply, among other things, to the graphic design of the site, its databases, the site's computer code, content and files contained therein and any other details related to its operation. You may not copy, reproduce, distribute, sell, market, broadcast, publicly perform, make available to the public, create a derivative work, translate or make any other use of the content, information, designs or services and/or products contained and/or offered on the site without the express prior written permission of the Company, and subject to the terms of that permission (if granted).
    No data/content published on the Site may be used for display on a website or any other service, without obtaining the Company's prior written consent and subject to the terms of that consent (if given). This includes the prohibition of deep linking to content on the Site, collecting data from the Site using robots, crawlers, etc., displaying the Site in a design or graphical interface different from those designed for it by the Company, including through framing or in any way - including any software, device, accessory or communication protocol - that changes the Site's design or removes any content, in particular advertisements and commercial content, and/or distributing such data and/or content publicly, commercially or within a commercial framework, except subject to the Company's express prior written consent. 
    The Site may include links ('links') to other websites that are not operated by the Company. The links are intended solely for the convenience and information of the users. These links are not under the control or responsibility of the Company and it does not supervise all intellectual property rights in connection with such websites of any kind (whether registered or unregistered), including the domain name ("Domain"), patents, trademarks, trade names, designs, copyrights, trade secrets, goodwill, 'Know How', methods, source code and binary code, trademarks, computer software, concepts, confidential information, service marks, databases, derivative works, discoveries, formulas, ideas, improvements, information, innovations, inventions, knowledge, logos, market data, methods, moral rights, literary works, graphic files, technical information, the manner of presentation and design of The Site, as well as any matter or detail related to the Site, are the exclusive property of the Company or a third party that has authorized the Company to use them, and the use of all said rights is permitted exclusively to the Company (or to additional third parties, if they are licensed to do so). You may not copy, distribute, reproduce, sell, translate and/or perform any other action, commercial or non-commercial, on any type of text and/or code and/or images and/or trademarks and/or photographs and/or videos and/or any other content that appears on the Site, unless the Company's prior written consent has been received.
    To the extent that the Site contains links to other sites, this does not indicate the Company's agreement and/or responsibility for the content appearing on the linked sites and/or constitutes a guarantee of their reliability, timeliness, correctness or legality and/or the privacy policy and terms of use adopted by their owners. The Company is not responsible for any consequences resulting from the use of the linked sites and/or from reliance on them and recommends carefully reading the terms of use and privacy policy of the linked sites, to the extent they exist, and/or contacting the owners of the linked sites in any case of a claim or request in the matter. The Company may, at its sole discretion, remove any link from the Site and/or add additional links. The Company does not warrant that the links to the aforementioned websites will be active and will lead to an active website.
    The names "Gaelle Levy", "Gaellel" and "gaellelevycosmetics.com" are trademarks of the Company, and also include the domain name of the Site. The trademarks on the Site - whether registered and/or registrable or not - are all the exclusive property of the Company. No use of the above may be made without the Company's express prior written consent.
    It is clarified and emphasized that any violation of this policy may result in infringement of copyright, trademark and/or other intellectual property rights which will expose the violator to civil claims and/or criminal proceedings.

 

  • Customer Service / Technical Support


  1. For additional details about the site, its operation, details about products and/or services, or for any question, suggestion, complaint and/or other request, as well as for technical support regarding the use of the site or the services and/or products advertised on the site, you can contact the company's customer service and technical support center by email, to the email address: Gaellel03@gmail.com, or by phone, to number: 054-9813355. 

The hours of operation of the Customer Service and Technical Support Center are Sunday - Thursday, between the hours of 10:00 AM - 4:00 PM, excluding evenings, holidays, and Sabbath days. These hours of operation may change from time to time, and in the event of a change, appropriate notices will be posted on the website.

  1. The company will take reasonable and acceptable measures to provide a response as soon as possible to inquiries to the technical support center, but does not undertake to provide a solution to any problem that may arise.
  2. The Company may, but is not required to, publish information on the Site for the purpose of training and/or technical assistance to users, whether in response to requests for support or as general information.
  3. The Company reserves the right to verify that users who contact support are indeed entitled to use the service and/or product relevant to their request, subject to these instructions for use.

 

 

  • Limited Warranty


  1. The materials and content (including images and descriptions of the products and/or services advertised on the site) are general materials in nature and/or for illustrative and advertising purposes only, are offered to the public and the user as they are ('As Is'), and do not constitute an invitation to receive offers and/or a substitute for commercial advice and/or any other professional advice relating to a specific case. 
    The manner in which the products and/or services are presented on the Site is subject to the Company's sole discretion, and the features of use of the Site and the content are provided as is ('As Is') in accordance with the Company's decision. You will have no claim, claim or demand against the Company for the features of use, limitations and/or responses regarding the use of the products and/or services. Therefore, the use of the products presented on the Site, the end devices and the Site services will be at your sole and complete risk.
    The Company makes every effort to update the Site, however, the information contained on this Site may contain inaccuracies or errors made in good faith and/or inaccuracies and/or disruptions in information and content. Any reliance on the content and/or information received by you through the Site, including but not limited to content published on the Site from time to time or through conversations and/or correspondence with Company representatives, will be at your sole and complete risk and will not bind the Company and/or anyone on its behalf. The Company will not be liable for any damage, of any kind or nature, that you may incur as a result.
    It is clarified that changes and/or updates and/or additions of systems and/or applications and/or products and/or services and/or content to the website will be made, among other things, taking into account the dynamic nature of the Internet and the technological and other changes occurring therein, which by their nature may involve technical and/or other malfunctions, require periods of adaptation and adjustment, cause discomfort, etc., and you undertake that you will not have any claims, demands and/or demands against the Company for making such changes and/or updates, or for such malfunctions and/or other difficulties as a result of their implementation.
    The Company reserves the right to discontinue the Site's operation at any time, for any period of time, for maintenance, due to the closure of the Site, and for any other purpose and for any other reason. Such discontinuation of activity (temporary or permanent) shall not require prior notice or any justification to any party, including users, and the Company is not responsible and will not be liable - directly or indirectly - for any damage, loss of profits, expense, damage to goodwill, reliance, breach of contract, any tort, etc., incurred, if and to the extent incurred, by you and/or any third party, in connection (directly or indirectly) with the Site and/or its use, or the goods and/or their use, due to the discontinuation of the Site's operation (temporarily or permanently).
    Before you request to purchase a product and/or service through the Site, you must carefully consider the significance of the transaction, the investment and the financial commitment associated with it, and therefore you should not rely solely on the information on the Site. To the extent that you choose to purchase or rely on the products and/or services on the Site, you do so at your own full and sole risk. The Company will not be liable for any damage of any kind that may be caused to you as a result of reliance on the information on the Site.
    The company and/or the website are not responsible for the quality of the products and/or services, the details published on the website regarding products and/or services, their suitability for the user's needs, and any other matters related in any way, directly or indirectly, to the services and/or products.
    The Company and anyone on its behalf will not be responsible for and will not bear any damage of any kind or type, direct, indirect, consequential or special, caused to the User, the User and a third party, in connection with the use and/or ordering through the Site - whatever the cause of the claim - including loss of income and/or prevention of profit caused for any reason.
    The Company will not bear any responsibility for any damage, loss, or expense, of any kind, direct and/or indirect, that has been and/or will be caused to the user as a result of using the site, placing an order, purchasing products, using products, and everything involved and related thereto.
    If and despite the above, a court determines that the Company has liability towards the User or Users, then the Company's liability in connection with these Terms of Use and by law, including but not limited to liability for loss, damages, remedies, costs and expenses (including reasonable attorney's fees) will be limited to direct damages only caused by the Company and anyone on its behalf, and the total cumulative liability and liability of the Company and anyone on its behalf will not exceed the total consideration actually paid by the User and/or Users for the product and/or service purchased from the Company and for which the claim was filed. Without derogating from the above, the Company will not be liable for any indirect, consequential, special and/or punitive damages.
    The site may include advertisements and/or links from third parties, as well as some of the information appearing on the site is based on information coming from third parties. It is clarified that the company is not responsible for the content of the said advertisements and/or in relation to the suitability of the products and/or services marketed through them, and it does not recommend and/or encourage users to purchase the products and/or services offered within their framework.
    The Company does not monitor and is not responsible for the reliability and/or accuracy of the information and/or level of service presented by suppliers and/or third parties, does not guarantee that the information found with third parties is reliable and accurate and has not checked the reliability and correctness of the information of those suppliers and/or third parties. The Company is not responsible in any way for this information and will not be liable for any act, omission and/or damage, of any kind or type, that may be caused to you as a result of reliance on this information.
    Naturally, the Company cannot and does not undertake to ensure the continuous operation of the Site. Therefore, the Site's operation may be disrupted or terminated for various reasons, and you declare that you will have no claim against the Company in this regard. Such cessation of activity (temporary or permanent) will not require prior notice or any explanation to any party.
    If the Company and/or anyone on its behalf has attempted (or will attempt), in good faith and within the law, to assist in resolving a problem and/or a request from a user on the Site who has chosen to perform an action on another site, this assistance shall in no way be construed as imposing any liability on the Company and/or anyone on its behalf for any action performed on and/or through other sites. Similarly, nothing in these Terms of Use shall in no way be construed as imposing any liability on the Company and/or anyone on its behalf for any action performed by a user on and/or through other sites.
    The Company may, at its sole discretion, perform maintenance and/or refresh operations on the Site and/or change the design of the Site and/or any other action that may prevent access to the Site.
    The manner in which the products and/or services are presented on the site is subject to the sole discretion of the company.
    The Company is not obligated to offer any variety of products or services within the framework of the Site, or any specific product and/or service, either by law or by agreement.
    The systems' information production processes depend on the connection to the provider's computers and the availability of the connection, as well as the availability of the connection to your computer, and it is possible that due to technical malfunctions and/or the need to maintain the site, user purchases will not be completed. You confirm, declare and undertake that by taking action on the site you assume full responsibility for any damage, reliance, expense, loss of profits, etc., or results that may be incurred, and that the company will not be liable for any damage of any kind or type that may be incurred by you, including for loss of information and/or failure to receive details and authorizations, as a result of disconnections, disruptions in communication and the transmission of information digitally.
    The Company does not guarantee that communication with you during use of the Site will be of proper quality. The Company will not be responsible for any damage that may occur to you as a result of the inability to access the Site, as a result of disconnections, technical malfunctions of the Internet providers, problems with the computer systems and/or communication disruptions during communication with the Site and/or for the cessation of activity on the Site – in whole or in part – and/or for the cessation of the provision of services on the Site – in whole or in part.
    The Company will not be liable for any damage of any kind or type that may be caused to you and/or your computer and/or other equipment as a result of using the Site and/or as a result of storing information on your computer, including software and lines of code, which came from the Company's computers.
    If you are not satisfied with the site and/or its use, your sole and exclusive remedy is to discontinue using the site.
    Users are responsible to the Company, suppliers, other users and/or third parties for any act or omission of theirs in violation of these Terms of Use, subject to the provisions of the law.

 

  • Indemnity


  1. You undertake to indemnify the Company, its employees, managers, partners, shareholders and/or anyone acting on their behalf for any claim, demand, damage, loss, loss of profit, payment or any expense incurred by them – including reasonable attorney's fees and legal expenses – due to a violation of these Terms of Use and/or a violation of the law by it and/or a claim and/or demand from any third party as a result of content submitted for publication on the Site and/or as a result of links made to the Site and/or any violation of any of the Site's Terms of Use, unless the Company acted maliciously and in violation of the Terms of Use and Privacy Policy.
    You hereby waive any claim and/or claim and/or demand against the Company for violation of intellectual property rights and privacy rights with regard to the information, unless the Company acted maliciously and contrary to the Terms of Use and Privacy Policy.

 

  • Messages

Notices may be sent to the postal or e-mail address you provided on the Site (if provided) in accordance with the means of communication that appear in the Customer Service and Contact area of the Site. Any notice that must be sent from one party to the other, except as otherwise stated in this document, shall be sent by registered mail or by hand delivery or by e-mail, and any notice sent by registered mail shall be deemed to have been received by the recipient, 5 (five) business days after its delivery to the post office and if delivered by hand or sent by e-mail, at the end of 24 (twenty-four) hours from the date of its dispatch, and to the extent that this date falls on a Saturday, Sabbath and/or holiday – at the end of the first business day following its delivery, and if sent to the Company – subject to receipt of a delivery confirmation from the Company's computers upon receipt of the notice.

 

  • Rights check

The Company will be entitled to assign its rights in any matter related to the Site to any party that accepts these Terms of Use.

 

  1. Judgment clause

    These Terms of Use shall be governed solely by the laws of the State of Israel. The exclusive place of jurisdiction for any matter relating to this agreement and the use of the Site shall be the competent courts in the Tel Aviv-Yafo area. It is your duty as a recipient of a service who is a resident or citizen of a foreign country or who is currently in a foreign country to examine and verify whether the service and the terms of use of the service also comply with the laws of the foreign country. The Company is unable to adapt the service and the terms of use of the service to the laws of every country in the world. Therefore, it is clarified that you will be solely responsible for any violation of the law of a foreign country if it occurs as a result of using the service.
    If it is determined by law and/or by a judicial body and/or by any other authorized judicial body established by law that any part of the Terms of Use is invalid or unenforceable, then the invalidated or unenforceable sections will be deemed to have been replaced with valid and enforceable sections whose content most closely matches the intent of the original sections, while the remaining sections of the agreement will remain in effect.

 

  • variance 


  1. The company does not discriminate on the basis of age, gender, race, nationality, religion, sexual preference or any other status.
    The Terms of Use are in addition to any other Terms of Use provisions found on the Site. In the event of any inconsistency, these Terms of Use shall prevail.

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CONTACT INFORMATION

We believe beautiful skin starts with a conversation. Whether you have questions about our products, feedback on your experience, or just want to share your skincare journey, we’d love to hear from you. Please fill out the form below, or for a more personal touch, chat with me on WhatsApp

Hamelachim 42 entrance B, Ramat Hasharon

054-981-3355

Gaellel03@gmail.com